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WhatsApp

Connect your bot to WhatsApp via the Cloud API.

Prerequisites​

  • Meta WhatsApp Business account with a phone number.
  • Access token, phone number ID, and verify token.
  • GoBotify webhook URL: /integrations/whatsapp/webhook/{deploymentId}.

Configure in GoBotify​

  1. Choose WhatsApp in the Configure step.
  2. Enter Access token, Phone number ID, and Verify token.
  3. Save and deploy to obtain the webhook URL.

Configure in Meta​

  1. In the WhatsApp Cloud API settings, set the webhook URL and verify token from GoBotify.
  2. Subscribe to messages events.
  3. Send a test message to confirm the webhook responds.

Messages will be answered with your bot’s personality and knowledge base. Forward message events to /analytics/message to keep analytics accurate.