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Platform overview

GoBotify supports multiple channels with per-platform configuration. Each deployment stores credentials securely and reuses your shared personality and knowledge base.

Web chat (website)​

  • Publishable key is generated after you save a Web deployment.
  • Embed the snippet (with your publishable key) on any page:
<script src="https://cdn.gobotify.com/widget.js"></script>
<script>
  window.gobotify = window.gobotify || {};
  gobotify.publishableKey = 'YOUR_PUBLISHABLE_KEY';
  gobotify.themeColor = '#4f46e5';
  gobotify.welcomeMessage = 'Hello! How can I help you today?';
</script>
  • Customize theme color, welcome message, and bot name in the builder before deploying.

Discord​

  • Provide bot token, application ID, and public key.
  • Set the interaction endpoint to your GoBotify /integrations/discord/interactions URL.
  • Slash commands: /start for onboarding and /ask for queries.

Telegram​

  • Enter the BotFather bot token in GoBotify.
  • Set the webhook URL from the builder (/integrations/telegram/webhook/{deploymentId}) using the setWebhook command.
  • Test by sending a message to your bot handle; replies use your knowledge base and personality.

WhatsApp​

  • Add access token, phone number ID, and verify token.
  • Configure the webhook URL shown in the builder.
  • Verify the webhook in Meta before going live.

Telegram​

  • Enter the bot token and set the webhook URL from the builder.

Microsoft Teams​

  • Supply bot ID and client secret.
  • Configure the webhook URL (/integrations/teams/webhook/{deploymentId}) in Azure Bot Channel registration.
  • Teams replies flow through the same knowledge/prompting pipeline as other platforms.

Tips for all platforms​

  • Always add knowledge sources and complete the personality/safety guide before deploying to reduce fallbacks.
  • Use the “Test your bot” tool in the builder to validate answers before sharing links or inviting users.
  • After going live, forward message events to /analytics/message so the Analytics tab reflects real usage.

For per-platform setup details, see the channel-specific pages in this section.